Privacy Policy (IREC-s)

Privacy Policy

Enerparc Energy Private Limited (EEPL) Privacy Policy

Last Updated: 05/08/2025

Introduction

Enerparc Energy Private Limited (“EEPL,” “we,” “us,” or “our”) is committed to safeguarding the privacy of the visitors to our website www.enerparc.in (the “Site”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable data protection laws, including the Information Technology Act, 2000, and other relevant regulations in India.
By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please refrain from using the Site.

Information We Collect

Personal Information: We may collect personally identifiable information (“Personal Data”) such as your name, email address, postal address, phone number, company name, and job title when you voluntarily submit such information to us through contact forms, subscription forms, or any other interaction with the Site.

Usage Data: We automatically collect information about your interaction with our Site (“Usage Data”). This may include details such as your IP address, browser type, operating system, referral URLs, the pages you visit on the Site, and the time and date of your visit.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site. This may involve the collection of data such as your preferences and browsing patterns.

Financial Information: If you engage in transactions through our Site, we may collect financial data such as payment card details, billing address, and transaction details. This data is handled securely and only shared with third-party payment processors as necessary.

How We Use Your Information

Service Delivery: To provide and manage the services and products you request from us, including processing transactions and delivering customer support.

Communication: To send you updates, newsletters, marketing materials, and other information related to our services that may be of interest to you. You may opt out of receiving such communications at any time.

Improvement of Services: To analyze the usage patterns of our Site, helping us to enhance and improve our services and user experience.

Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes, including responding to lawful requests from public authorities.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers: We may share your data with third-party service providers who assist us in operating our Site, conducting our business, or providing services to you. These parties are contractually obligated to protect your data.

Legal Requirements: We may disclose your personal information if required to do so by law or in response to a legal process, including a court order or a subpoena.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

Data Security

We implement a robustmulti-stage security measures to protect the integrity and confidentiality of your personal information. These include administrative, technical, and physical safeguards. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

International Data Transfers

If we transfer your personal data outside India, we will take steps to ensure that your data is subject to appropriate safeguards, such as data protection agreements or mechanisms recognized by applicable laws.

Your Rights

You have the following rights regarding your personal data:

Access: You can request access to your personal data and obtain a copy of it.

Correction: You have the right to request the correction of inaccurate or incomplete data.

Deletion: You can request the deletion of your personal data under certain conditions.

Objection: You may object to the processing of your data for specific purposes, such as direct marketing.

Data Portability: You may request that your personal data be provided to you in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at gosolar@enerparc.in

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or industry standards. We encourage you to review this policy regularly to stay informed. If significant changes occur, we will notify you through appropriate channels.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: gosolar@enerparc.in

Cookie Policy

Enerparc Energy Private Limited (EEPL) Cookie Policy

Last Updated: 05/08/2025

Introduction

This Cookie Policy explains how Enerparc Energy Private Limited (“EEPL,” “we,” “us,” or “our”) uses cookies and similar technologies on our website www.enerparc.in (the “Site”). By using the Site, you consent to the use of cookies as described in this policy.

What are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. Cookies help us enhance your browsing experience by remembering your preferences and providing personalized content.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the operation of the Site and enable you to navigate the Site and use its features.

Performance Cookies: These cookies collect information about how visitors use the Site, such as which pages are visited most often. This data helps us improve the Site’s performance.

Functional Cookies: These cookies allow the Site to remember your preferences and provide enhanced functionality, such as personalized content.

Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and measure the effectiveness of advertising campaigns.

How We Use Cookies

We use cookies to:

Enhance User Experience: By remembering your preferences and settings, we can provide a more personalized experience.

Analyze Usage Patterns: To understand how users interact with our Site and to improve its functionality and content.

Marketing and Advertising: To show you relevant content and advertisements based on your browsing history and preferences.

Managing Cookies

You can control and manage cookies in various ways. Most browsers allow you to refuse or accept cookies, and to delete cookies already set. However, disabling cookies may affect your ability to use certain features of the Site.

To manage cookies on your browser, please refer to the instructions provided by your browser manufacturer.

If you have any questions about our use of cookies or this Cookie Policy, please contact us at: gosolar@enerparc.in

Social Media Policy

Enerparc Energy Private Limited (EEPL) Social Media Policy

Last Updated: 05/08/2025

Purpose

This Social Media Policy outlines the expectations and guidelines for engaging with Enerparc Energy on social media platforms. Our goal is to foster a positive and respectful online environment while protecting the company’s reputation and ensuring compliance with legal and ethical standards.

Scope

This policy applies to all external individuals and entities, including customers, partners, suppliers, and the general public, who interact with Enerparc Energy on social media platforms such as LinkedIn, Twitter, Facebook, Instagram, and any other social media platform.

Respectful Engagement: We welcome and encourage your participation on our social media channels. Please ensure that your comments, questions, and posts are respectful, relevant, and in line with the positive community we strive to create.

Constructive Feedback: While we value your feedback and opinions, we request that all criticism is constructive and aimed at fostering a better understanding or improvement of our services.

Confidentiality

Please refrain from sharing any confidential or proprietary information related to Enerparc Energy, its employees, clients, or partners on any forums (including social media platforms) without the consent of the involved parties. This includes, but is not limited to, business strategies, project details, financial information, and personal data.

Respect and Conduct

We ask that all users maintain a respectful tone in their interactions. Content that is discriminatory, defamatory, offensive, or otherwise harmful to individuals or groups is strictly prohibited.

Harassment, bullying, hate speech, and any form of abusive behavior will not be tolerated and may result in immediate action, including being blocked from our social media channels.

Legal Compliance

All users must comply with applicable laws and regulations when engaging with Enerparc Energy on any social media platforms. This includes respecting copyright laws, data protection regulations, and not engaging in any illegal activities.

Unauthorized use of Enerparc Energy’s logos, trademarks, or other intellectual property is prohibited. If you wish to use our branding materials, please contact us for permission.

Consequences of Policy Violations

Enerparc Energy reserves the right to moderate, hide, or delete any content that violates this policy. Repeated or severe violations may result in the user being blocked from our social media channels.

In cases where legal violations occur, we shall have the right to immediately report the offending user to the relevant authorities.

Monitoring and Reporting

Enerparc Energy monitors social media interactions to ensure a positive and respectful environment. While we strive to maintain a light touch in moderation, we reserve the right to take necessary actions to uphold this policy.

If you observe any violations of this policy or have concerns about content related to Enerparc Energy on social media, please report it to gosolar@enerparc.in. We appreciate your help in keeping our community safe and respectful.

Policy Review

This policy will be reviewed annually to ensure it remains updated with current industry standards, legal requirements, and the evolving nature of social media. Any updates will be communicated to our social media community.

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